FAQ

As soon as we receive your order, we'll send out a confirmation to your email
address, this just means we've received your order in our system and we've
pre-authorised your payment method ready for your purchase.

All orders placed by 10 PM GMT on a business day will usually be processed within 8 hours. Orders placed after 10 PM GMT or outside business hours will be processed the next business day.

Absolutely, awningshub.net strives to provide our customers with a
safe and smooth customer experience. This site uses SSL encryption technology
so that you never have to worry about credit card safety.

If you recently placed your order and didn't immediately receive a confirmation
email from us, then there might be a few issues we can look into:

1. Our emails might be going to
   your junk or spam folder
2. There might have been a
   misspelling when you entered your email address during checkout
3. Your email server has very
   strong spam filters and is identifying our emails as spam so the emails aren't going through.

To be on the safe side, we encourage our customers to provide an alternate email to evendriaenterprises@gmail.com

For some of our deliveries, our couriers require a contact number to ensure the smooth delivery of your order. We won't give it to anyone else, it’s kept private and
confidential. Plus if there are any issues with your order we can contact you
quickly and easily.

We deliver anywhere in the UK (United Kingdom) mainland.

●     Free shipping on all
orders.

●     No Hidden Fees: All costs
are clearly stated at checkout.

There may be additional charges for the 'offshore domestic regions' and ‘Scottish
Highlands’: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish
Highlands, Scottish Islands and Northern Ireland. f your address is outside of the UK mainland please contact us for a delivery quote, either by email evendriaenterprises@gmail.com or by phone 07587752878.

After placing your order, it typically takes FOUR business day to process your order provided you ordered before the 10 PM cut-off time. If this timeframe has passed, please contact our customer service. Orders placed on weekends are processed the next business day.

Please visit our Returns & Refunds,
page for further details.

Youcan track your order using the Track & Trace number you received via email.
Note that it may take some time for your Track & Trace link to become active.

Once your order has been shipped, you will automatically receive a Track & Trace
code. Please also check your spam folder, as our emails sometimes end up there.
Note that it may take some time for your Track & Trace link to become active.

Our estimated delivery times for in-stock items are four days. For accurate information, please always check the product pages before placing an
order.

Please Note: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.

No sorry, currently we only deliver within the United Kingdom.

We deliver anywhere in the UK (United Kingdom) mainland. There may be additional charges for the 'offshore domestic regions' and ‘Scottish
Highlands’: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish
Highlands, Scottish Islands and Northern Ireland. If your address is outside of the UK mainland please contact us for a delivery
quote, either by email evendriaenterprises@gmail.com or by phone 07587752878.